Nationwide watch repairSafe, prepaid & insured shippingApprove the estimate first
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Nationwide watch repair by mail

Watch repair.
Anywhere.

Professional repair for mechanical, quartz, solar and vintage watches. Tell us what needs fixing. We review your request, arrange insured shipping after acceptance, and send a final quote after inspection for you to approve.

Crystal and crown/stem repairs from $95; common Japanese automatic service from $225. Parts and condition affect the quote; return shipping is additional. See repair prices.

Safe, prepaid & insured shippingTracking from drop-off to deliveryYou approve the estimate first
Close-up of a mechanical watch movement
Repair at the bench
Professional watch repair
From a battery-powered daily watch to a mechanical piece you want to keep.We look at the movement, condition and the problem you want fixed.
01
Tell us about the watchSend a few photos and describe the problem.
02
Ship it with our insured labelAfter acceptance, send your shipping details to receive the label and packing instructions.
03
Approve the estimateYou see the work and price before we begin.
04
We repair and return itYour watch comes back with insured, tracked shipping.
Why mail-in repair

Safe, insured shipping from anywhere in the U.S.

Start with a repair request. After acceptance, provide your shipping details through our email link and we’ll send your prepaid, insured inbound label. Tracking lets you follow the watch from drop-off to delivery.

Watchmaker servicing a mechanical watch
Your watch comes directly to the bench for hands-on inspection and repair.
Watchmaker repairing a mechanical watch movement at a precision workbench
Every repair is inspected at the bench with the tools needed to diagnose the actual problem.
Seiko 5 automatic watch
We regularly repair everyday mechanical watches from Seiko, Citizen, Hamilton, Tissot, Orient and more.
Brands we see

A wide range of brands and movements.

Seiko, Citizen, Bulova, Orient, Hamilton, Tissot, Timex, Casio, Fossil, Movado, microbrands, vintage watches and many others.

PulsarLorusSkagenNixonInvictaVictorinoxMicrobrandsETA-based watchesSellita-based watches
Seiko repair experience

Extensive Seiko experience.

Seiko is one of the brands we know especially well, including 7S26, 4R36, 6R35, NH35/NH36, Seiko 5, SKX, Kinetic and many older models.

That experience is useful for winding problems, poor power reserve, timekeeping issues, crown and crystal work, movement service and movement replacement.

Seiko 5 automatic watch
Common Seiko movements and models7S · 4R · 6R · NH · Seiko 5 · SKX · Kinetic · vintage
How it works

Simple from start to finish.

Request a repair, provide shipping details after acceptance, and use our insured label. Approve the final quote after inspection before the repair begins.

Tell us about the watch

Tell us the brand, model or reference if known, what it is doing and what you want fixed. Add photos if available.

We send your insured shipping label

We review the request and share preliminary guidance where possible. After acceptance, use our email link to provide your shipping address and watch value. We then email the prepaid, insured inbound label and packing instructions.

We inspect and quote the repair

When the watch arrives, we inspect it and send you a clear estimate for the work it needs.

You approve the repair

Nothing moves forward until you approve the estimate.

We repair it and send it back

We complete the approved work, test the watch, and return it with insured, tracked shipping.

If there is a simpler or less expensive way to solve the problem, we’ll explain it in the estimate.
For jewelers, dealers & resellers

Watch repair support for jewelers and dealers.

For jewelers, dealers and resellers, we offer clear estimates, organized job tracking and consolidated shipping for recurring repair work.

Ask About Trade Service
Common trade repairs

Common trade work

Seiko and Japanese mechanicals, Citizen/Eco-Drive, common quartz, movement replacement, crystals, crowns/stems and routine automatic service.

Common questions

Questions customers usually ask.

View full FAQ
How much will my repair cost?

Crystal and crown/stem repairs start at $95; common Japanese automatic service starts at $225. Parts and condition can increase the price. The final quote follows physical inspection, and return shipping is additional unless included in the estimate. See the Repair Cost Guide for more starting prices.

How do I send my watch in?

Start with the repair form. We review your request and share preliminary guidance where possible. If accepted, use the link in our email to provide your shipping address and watch value. We then email a prepaid, insured inbound label and packing instructions. Wait for that label before mailing your watch.

How long does repair take?

Turnaround depends on the movement, parts and repair needed. Once we inspect the watch, we’ll give you a realistic time estimate for your repair.

How does the estimate work?

We inspect the watch after it arrives and send you the recommended work and price. Nothing is repaired until you approve the estimate.

Is the repair covered by a warranty?

Yes. Warranty length depends on the work performed. See the Warranty page for details.