Start with the exact model and movement
Tissot has used many movement families. The reference and caliber are more useful for repair planning than a broad product-line label.
Quartz jobs are often straightforward
Battery, movement and case-component work can be economical when the correct parts are available.
Mechanical service depends on caliber and condition
Rate and reserve complaints are diagnosed before deciding between regulation, targeted repair and full service.
Touch-screen and connected models are separate
For T-Touch and connected models, include the exact reference and describe which functions are not working.