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Independent mail-in watch repair

Automatic Watch Repair.

Automatic watches are mechanical watches that use motion of the wearer to wind the mainspring. When they stop behaving normally, the cause can be in the automatic winding system, mainspring, train, escapement, lubrication, regulation or damage elsewhere in the movement.

Start with photos — screen the job before shipping
Physical inspection — final scope comes from the watch
Approval first — no surprise billable repair work

A stopped automatic is not automatically broken

If a watch has been sitting, it may simply be unwound. The correct starting procedure depends on whether the movement supports manual winding. If it starts but dies unusually quickly, that becomes useful diagnostic information.

Power reserve and winding are related but not identical

A watch can have a functioning rotor but still deliver poor reserve because of mainspring condition or excess friction. It can also run well after a manual wind while failing to replenish power efficiently on the wrist.

Regulation is not a substitute for service

Changing the rate adjustment can correct a healthy movement that is out of regulation. It cannot restore dirty lubricant, worn components or poor amplitude.

What to send us

Tell us the brand and caliber if known, how long the watch runs, whether it hand-winds, whether the issue was sudden and whether it has been dropped, magnetized or exposed to moisture.

Start with the actual watch

Submit the brand, model or reference if known, symptoms, service history and clear photos before shipping. We use that information for a preliminary review. Final diagnosis and pricing require physical inspection.