Low amplitude changes the conversation
When a movement is not running with healthy amplitude, regulating it to look correct in one position does not necessarily produce a healthy watch.
Observe reserve and rate together
If the watch is slow and also dies early, struggles to start or changes rate dramatically through the day, include that information in the intake.
A dirty movement can still run
Mechanical watches often continue running well past the point when their lubricant condition is ideal. The question is not merely whether it ticks, but how it runs.
We quote after inspection
The online intake screens the repair. Final scope comes from the watch itself.
How the mail-in process works
Submit the watch details and photos first. If the repair appears appropriate, we provide current shipping instructions. Final scope and price follow physical inspection, and billable repair work begins only after authorization under the service terms.