A critical 7S26 distinction
A 7S26 that does not wind from the crown is not necessarily broken. The original 7S26 is an automatic-winding movement without a manual-winding mechanism. If the watch will not start or build reserve through rotor motion, that is a different diagnostic question.
Common 7S26 complaints
Stopped after sitting, starts only after vigorous motion, short power reserve, major gain/loss, inconsistent rate, noisy or ineffective automatic winding, date/day setting issues and watches that have simply never been serviced.
What we look for
We separate regulation issues from movement-condition issues. A regulator adjustment cannot correct every low-amplitude, dirty, worn or damaged movement. The actual service decision comes from inspection.
Service versus replacement
On lower-value watches, economics matter. Depending on the watch, movement condition, originality and customer goal, the right answer may be full service, targeted repair or a movement-level replacement strategy. We explain that before authorized work begins.
How the mail-in process works
Submit the watch details and photos first. If the repair appears appropriate, we provide current shipping instructions. Final scope and price follow physical inspection, and billable repair work begins only after authorization under the service terms.