Start with the exact model
Nixon case construction varies a lot across collections. A clear front, caseback and crown-side photo helps us identify whether the problem is likely movement-related or dependent on a proprietary case part.
Quartz movement replacement can be the better option
When the watch uses a conventional replaceable quartz movement, restoring the watch can be relatively straightforward even when the brand does not have a local service counter.
Chronographs need the exact model and symptoms
A chronograph that resets incorrectly, will not start or has a stuck hand may have a movement fault, hand-alignment issue or pusher problem. Describe exactly what each button does.
Case parts are model-specific
Crystals, crowns, pushers and bracelets may be unique to the model. We confirm likely parts availability before asking you to send a watch whose repair depends on a hard-to-source exterior component.
What to send us
Include the model or reference if known, a clear front and caseback photo, the exact symptoms and any recent battery change, impact, moisture exposure or previous repair. Once we’ve reviewed it, we’ll email your prepaid, insured shipping label and packing instructions.