Start with movement and reference
The dial name identifies the product, but the movement and case reference usually determine the actual repair path.
Movement replacement can be good value
On conventional quartz models, a correct replacement movement can provide a more reliable and economical repair than component-level electronic work.
Exterior parts can be limiting
Crystals, crowns, pushers and bracelets can be proprietary even when the movement is common.
We screen before shipping
If a repair obviously depends on unavailable proprietary parts, we would rather identify that before you spend money mailing the watch.
Start with the exact watch
Submit the brand, model or reference if known, movement caliber if known, symptoms, service history and clear photos. We review the request before shipping. Final scope and pricing require physical inspection.