Start with the exact reference
Longines has used many quartz and mechanical movements over the years. The exact reference helps us identify the correct service and parts.
Parts access matters
Brand-specific crowns, crystals, dials and movement components can determine what can be repaired with the parts available.
Cosmetic work is separate from movement service
Polishing and refinishing are never assumed merely because a mechanical service is performed.
Send the exact reference and clear photos
The reference and clear photos help us identify the movement and parts needed before the watch arrives.